Please also view our Legal Notice regarding use of this website.
TML Travel Group Limited is committed to protecting your personal information and being clear and transparent about what information we collect, and how we will use it.
This policy is designed to explain to you how we use personal information you provide to us when signing up and consenting to receive correspondence, brochures, marketing by post and email and communication by telephone. It also includes information on how we store and process your Personal Data.
1. Who are TML Travel Group Limited?
Our full company name is TML Travel Group Limited and we are the Data Controller. As a data controller we are legally required to process your personal information fairly and in a transparent manner.
2. How can I contact TML Travel Group Limited?
If you need to contact us you have a number of options, you can:
3. Does TML Travel Group Limited have a data protection officer?
While everyone at TML Travel Group Limited is committed to protecting and respecting your privacy, we have a Data Protection Officer who deals with all aspect of personal data at TML Travel Group Limited. The TML Travel Group Data Protection Office is our Managing Director. You can contact our Data Protection Officer, by sending an email directly to firstname.lastname@example.org
4. How do you use my information for marketing purposes?
When you sign up or consent to receive any of our holiday brochures, special offers or marketing communications we will use the information you provide to us, to enable us to send you our brochures, email promotions, newsletters or any other communications you have requested.
We will process your personal information for marketing purposes based on your consent. You can withdraw your consent at any time. If you withdraw your consent, we will stop sending you our communications as requested.
5. Can I unsubscribe from marketing?
Don’t worry, if you decide at any point that you no longer want to receive these emails or brochures, you can unsubscribe at any time. There are a number of ways you can do this:
6. How long do we hold your Personal Data for?
We will send you marketing communications until you choose to unsubscribe from receiving them.
If you chose to remove your consent, there is nothing stopping you from contacting us again at any time.
We will keep your data only for as long as it is necessary for a particular purpose or purposes for which we hold it, unless there are any legal or operational reasons to hold it for longer. At the end of that period the data that we hold will be securely destroyed.
7. Where does TML Travel Group Limited store my personal information?
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice. Your details are processed by and stored on software provided by Distinctive Systems Limited in the United Kingdom on behalf of TML Travel Group Limited as well as our Cloud based servers provided by Team Knowhow.
8. Do TML Travel Group Limited share my information with anyone?
The recipients of your personal data are limited to the people who have a need to know such information to perform their responsibilities.
The Personal Data detailed below will be shared by TML Travel Group Limited by email, fax or post:
- Names (where required)
- Addresses (where required)
- Email Addresses (where required)
- Telephone Numbers (where required)
- Dates of Birth (where required)
- Passport Details (where required)
TML Travel Group Limited is permitted to retain and share the Personal Data detailed above in order to fulfil bookings and arrangements for travel services.
TML Travel Group Limited is permitted to share the Personal Data detailed above with Sub-Processors who supply the specific travel services booked.
TML Travel Group Limited is permitted to share this Personal Data with Sub-Processors by email, fax or by post.
We will disclose your personal information in the event:
9. What are my rights under data protection legislation?
Data protection legislation provides you with certain rights when it comes to the processing of your information. These rights include the right to access your information, to update incorrect information, to delete your information, to restrict processing of your information, to transfer your information and to object to its processing.
You can find further information on your data protection rights and which apply to you from the Information Commission’s Office (the ‘ICO’) at www.ico.org.uk
10. What do I do if I’m not happy?
We are committed to protecting and respecting your privacy. However, if you’re not happy with how we collect or process your information or just want some further information on your rights, you can contact us using the email addresses and postal address or telephone number set out in this policy.
We will work with you to resolve any issues you may have and aim to answer any question raised by you as soon as possible. You can also make a complaint to the ICO – further information can be found at https://ico.org.uk/concerns/.
11. What about links from our Website?
Our site may contain links to and from the Websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note these websites have their own privacy notes and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 24/05/2018.